Walmart

John Furner, who began his new role as president and CEO of Sam’s Club Wednesday, will focus on three big areas: people, product and digital.   Regarding people: “We need to engage everyone, at all levels of the company, in the fight we’re in. We need to put our members first and have everyone pulling in the same direction,” Furner stated in a blogged interview currently on Walmart’s website.  

The labor market for workers appears to be improving.   Walmart confirmed to media outlets it will speed up the time it takes for new employees to complete a training program and subsequently increase their pay.   The retail two years ago implemented a $9 per-hour minimum wage and last year unveiled a six-month training program called Pathways. Once this program was completed, pay was increased to $10 per hour.  

Walmart just upped the ante in the home shipping war against its rival, Amazon.    The chain is ending its ShippingPass program, a fee-based, two-day delivery service, in favor of a free two-day shipping program. Shoppers can now order from more than two million items, and have merchandise shipped to their homes or stores without a membership fee.  

In an abrupt move, Shoes.com pulled the plug on its operations on Friday, Jan. 27.   The company, which said in September it was preparing for its next phase of growth, took its three e-commerce businesses, Shoes.com, ShoeMe.ca and OnlineShoes.com, offline, and closed the doors to two brick-and-mortar locations in Vancouver and Toronto.  

Target Corp. is entering the mobile payments arena.       Following similar moves by such competitors as Walmart and Kohl’s, the discounter plans to introduce mobile payment features to one or more of its own apps, according to a report by Recode.   

Walmart made sweeping changes to its e-commerce organization for the second time since it acquired online retailer Jet.com and appointed company founder Marc Lore as head of its own e-commerce division. The latest move, announced in a memo to Walmart associates on Jan. 13, further consolidates the retail giant’s online properties, and strengthens Lore’s influence on the chain’s digital strategy as it faces-off with Amazon.    

Every year after the holidays the same topics seem to dominate media coverage of the retail industry. The numbers are in, who’s closing stores? Who’s going out of business? Who are this year’s casualties in the great Clicks vs. Bricks War? This focus on post-holiday attrition is part of a larger conversation about the future of retail, one often tinged by notes of panic, dire predictions, and dramatic pronouncements such as: Online retail is damaging brick-and-mortar. Malls are dead! Retailers are shuttering hundreds of stores! 

Walmart is adding a new category to its assortment: automobile sales.    While the chain has always sold tires and accessories, a new partnership with CarSaver, an online auto retail platform, is allowing the retail giant to dip its toe into the car sales industry. The retail giant is setting up CarSaver kiosks at 25 Walmart superstores in Houston, Dallas, Phoenix and Oklahoma City.