United Parcel Service of America, Inc. (UPS)

UPS still loves logistics, but a new marketing campaign from the company puts a finer point on the range of problem-solving abilities alluded to when UPS first asked, “What can Brown do for you?”

United Problem Solvers, the new brand positioning from UPS, is designed to communicate the company’s unique capabilities to solve problems for all customers, ranging from small businesses to the largest global enterprises.

Savvy retailers using technology to update look, feel of physical stores

What’s going to keep people coming back to physical store locations, as comfort levels with e-commerce rise every year? Savvy retailers are fighting technology with technology, refreshing the look and feel of their stores by integrating more gadgets, and using data in a more integrated way to inform strategy.

Technology is helping stores provide shoppers with a personalized experience.

Online shoppers want multiple search options, a variety of payment options, and when it comes to shipping and returns, “free” is a driving factor to complete the sale, according to a new survey.

The UPS Pulse of the Online Study conducted with comScore Inc. reports that U.S. online shoppers are open to new trends on social media and in-store technologies, and make more purchases on tablets than any other market.

Reston, Va. - Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, “free” is a driving factor to complete the sale. According to the second UPS Pulse of the Online Study conducted with comScore Inc., American online shoppers are open to new trends on social media and in-store technologies, making more purchases on tablets than any other market.

By Jim Haller, NPI

The words “raising rates” are enough to elicit a face-in-palms reaction from any online retailer – especially when it comes to small parcel shipping. Yet, a different reaction may be in order as the United States Postal Service announces its intent to raise rates later this year.

Retailers set more online sales records this holiday season and that means UPS will be busy in early January.

UPS is projecting its highest volume for return activity will be Jan. 6 when the carrier expects consumers will ship more than 800,000 packages back to retailers and merchants. By the end of the first full week of January, return volume is expected to total roughly four million packages.

Didn’t get your Christmas gifts delivered on time? Don’t blame the major carriers this year, according to a new study from Kurt Salmon.

UPS, FedEx and the U.S. Postal Service held up their end of the bargain this year when it came to delivering packages in time for Christmas, according to an analysis by the consulting firm. However, a troubling 13 percent of last minute e-commerce orders did not reach recipients in time for Christmas versus a 15 percent failure rate last year.

Ezra Dabah is no stranger to children’s wear. As the former chairman and CEO of The Children’s Place, he helped create a billion-dollar retail powerhouse. Dabah left the company in 2007, but he returned to the kids fashion business with Ruum American Kid’s Wear, a fashion-forward upmarket concept that bowed in 2012 and operates 24 stores, primarily in malls.