Report: Holiday rush overwhelms UPS

Atlanta – A surge in last-minute online holiday shopping reportedly caused retailers including Amazon, Kohl’s and Wal-Mart to miss some deliveries scheduled to arrive before Christmas (Dec. 25). According to the Wall Street Journal, UPS had more than the anticipated 7.75 million packages enter its air network on Monday, Dec. 23.



As a result, Amazon had to notify some customers that deliveries would be late because it had not received packages from the delivery provider. Amazon is offering affected customers a $20 gift card and free shipping, while Kohl’s is offering free shipping and Groupon and Wal-Mart are offering $25 gift cards. UPS reportedly handles about 45% of all private deliveries in the U.S.