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United Parcel Service of America, Inc. (UPS)

  • Jet.com holiday delivery hits turbulence

    Jet.com customers waiting for Christmas deliveries may want to start setting their sites on Boxing Day or other post-Christmas holiday events.

    In a brief statement on its website, Jet.com acknowledged that it cannot guarantee that deliveries for any item not eligible for two-day shipping will arrive by Dec. 25. The statement cites nationwide shipping delays that have affected its delivery partners and thanks customers for their patronage during the retailer’s first holiday season.

  • Top four omnichannel tech predictions for 2016

    2015 has been a good year for e-commerce. Alibaba shattered records on Singles Day with $14.3 billion in sales. India witnessed a boom in e-commerce investment from companies looking to win the millions of new smartphone users. Even the Girl Scouts joined the digital mix, rolling out version 2.0 of their Digital Cookie program to boost their online cookie sales. We expect even bigger things from 2016.

  • Tech Guest Viewpoint: Top Four Retail Tech Predictions for 2016

    2015 has been a good year for e-commerce. Alibaba shattered records on Singles Day with $14.3 billion in sales. India witnessed a boom in e-commerce investment from companies looking to win the millions of new smartphone users. Even the Girl Scouts joined the digital mix, rolling out version 2.0 of their Digital Cookie program to boost their online cookie sales.

  • Amazon takes driver’s seat in supply chain

    Amazon drones may still be in the future, but Amazon trucks are ready now.

    According to Re/Code, Amazon.com has purchased thousands of trailers that it will deploy in shipments along its supply chain, but not to customer homes. The branded trailers storing Amazon merchandise will be pulled by tractor trucks provided by existing third-party transportation partners.

    These shipments will occur between Amazon fulfillment centers and other internal fulfillment centers or sortation centers. At least for now, Amazon trailers will not be used for any customer deliveries.

  • Amazon adds semi-truck fleet to its expanding transportation network

    Amazon drones may still be in the future, but Amazon trucks are ready now.

    The Internet giant on Friday said it has purchased thousands of trailers that it will deploy in shipments to shuttle inventory along its supply chain, but not to customer homes. The Amazon-branded trailers will be pulled by tractor trucks provided by existing third-party transportation partners.

    Amazon made the announcement at an event in Chicago where employees prepared 2,000 care packages to be sent to soldiers overseas. The packages included Amazon Fire tablets.

  • Tech Guest Viewpoint: Three Ways to Have Singles Day all Year Round

    Alibaba generated a record $14.3 billion in sales in a 24-hour period on Singles Day (Nov. 11) this year. That is roughly five times what Cyber Monday is expected to generate.

    Clearly, Alibaba is doing something right and is setting a precedent for what other retailers worldwide hope to achieve. It’s worth looking at why Alibaba was so successful. So what can retailers take away from the Singles’ Day experience to maximize sales and give customers a great experience this holiday season, and throughout 2016?

  • FedEx expects 12% increase in holiday shipments

    FedEx says a big boost in online shopping will propel its business between Black Friday and Christmas Eve at least 12.4% above 2014 levels.

    FedEx expects the holiday period to include three shipment volume spikes: Cyber Monday and the first two Mondays in December.

    The company said it was adding 55,000 employees for the holidays to handle the increased demand.

  • Managed delivery service expands cities, access

    Doorman, a startup managed delivery service that provides consumers with a secure space to pickup online deliveries, is making itself more available.

    First, Doorman has expanded its service to Chicago and will soon enter the New York market. Doorman, which launched in San Francisco in 2013, also operates in the Bay area. Doorman deviates from the usual package delivery model by operating warehouses where online retailers can rent dedicated space for consumers to pick up their deliveries.

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