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Study: Apple, Dell, Nordstrom and Zappos tops in holiday delivery
New York – When it came to fulfilling holiday deliveries, Apple, Dell, Nordstrom and Zappos stood out among other major competitors. According to research from StellaService, all four provided an aggressive guarantee that orders placed by Dec. 23 would be delivered by Christmas and managed to meet that promise in all regions of the U.S. -
Failure an online option when ordering late
Didn’t get your Christmas gifts delivered on time? Don’t blame the major carriers this year, according to a new study from Kurt Salmon.
UPS, FedEx and the U.S. Postal Service held up their end of the bargain this year when it came to delivering packages in time for Christmas, according to an analysis by the consulting firm. However, a troubling 13 percent of last minute e-commerce orders did not reach recipients in time for Christmas versus a 15 percent failure rate last year.
