-
Survey: Back-to-school retailers should learn customer service
Cincinnati – Retailers seeking to attract back-to-school shoppers should make sure they are well schooled in the ins and outs of providing good customer service.
A new LoyaltyOne, Verde Group survey of 2,500 U.S. consumers shows that efficient service, more than price or product availability, drives store loyalty and repeat purchases for shoppers with kids younger than 18 at mass merchandise stores such as Walmart, Target and Staples.
-
Target to test new store café options
Minneapolis -- Salads and fancy pizza will soon be on the menu at a very limited number of Target locations.
Starting in October, the retailer plans to test fast-casual concepts in some 14 stores as it responds to customers looking for higher-quality food and more of a café atmosphere, USA Today reported.

