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Sam's Club

  • Sam's Club card lauded once again

    Sam’s Club’s MasterCard 5-3-1 Cash Back program, which has created keen customer engagement and memorable customer experiences since it launched less than a year ago, has won more awards.

    The program, featuring a co-branded MasterCard including chip-enabled technology issued by Synchrony Bank pursuant to a license by MasterCard International Incorporated, won a silver award in the Customer Experience & Engagement category; a bronze award in the Creative Campaign category and a silver in the 360 Degree Loyalty Award for Excellence in North America.

  • Retailers glimpse future with data visualization

    Analytics leader SAS has long promised customers “the power to know” and now a major enhancement to data visualization capabilities means retailers don’t have to be a Ph.D to do things faster and more effectively with their massive volumes of data.

  • Sam’s Club adds new services for its small-business members

    Bentonville, Ark. -- Wal-Mart's Sam's Club division is launching new, high-value services for small-business owners as it looks to differentiate itself from Costco while fending off competition from well-capitalized online startup Jet.com.

  • Sam's Club makes being a member more valuable

    Sam’s Club has strengthened the value proposition of its membership offering with a new range of high value services designed to differentiate it from Costco while fending off competition from well-capitalized online startup Jet.com.

  • Sam’s plays hardball with Texas football fans

    Texans love their football so what better way to drive traffic at the opening of a new Sam’s Club in Austin than enlisting some of the game’s biggest legends and rising stars.

    Sam’s opened a new club in Austin on April 16 and to turn up the heat in a market accustomed to warehouse club shopping the retailer drafted notable players to appeal to fans of every generation.

  • The re-fragmentation of retail

    The nature of competition in the retail industry is not what it used to be. Decades of consolidation concentrated sales among a top tier of mega-retailers fueled deal-making among product manufacturers and others who serve the retail industry.

    The top 10 U.S. retailers now account for more than $1,200,000,000,000 (zeroes added for effect) and that figure swells to $1.5 trillion if the next 10 largest are include. The big have gotten bigger and will continue to do so in the near term, however there is also a dramatic “re-fragmentation” of the retail industry underway.

  • Albertsons elevates chairman, restructures CEO office

    The parent company of Safeway and Albertson's has promoted its executive chairman and created a four-person Office of the CEO.

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