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Sam's Club

  • Unlocking Analytics in the Grocery Channel: How to Connect Data to Decisions and Reconnect with Consumers

  • Sam’s Club testing new delivery programs

    A warehouse club chain is making it easier for business customers to receive their online orders.   Sam’s Club is testing a business delivery program in Dallas. Besides enabling business owners to place orders online, new services offer members a choice in how they receive merchandise.   

  • Dollar General taps Vitamin Shoppe exec for key role

    Dollar General has added a Vitamin Shoppe veteran to its ranks as executive VP and chief merchandising officer.   Jason Reiser, most recently executive VP and COO of Vitamin Shoppe, will join the discounter, effective July 12. He replaces the recently retired Jim Thorpe.   Reiser brings with him to Dollar General more than 30 years’ experience in retail management, private brand sourcing and regulatory affairs. He also is a trained pharmacist.  

  • Don’t Blame Email: Retailers need to provide an adaptive customer experience

    Reading business news and talking to retailers, I often hear about marketers’ disappointment in not reaching their email marketing goals. It’s become a real issue that they try to solve by sending more appealing emails with better offers more often. But still, it’s an uphill battle. Why? Because retailers aren’t really missing goals with email; the truth is that you can’t look at email as a stand-alone agent any longer.   Today’s Elusive Shopper

  • Retail real estate’s wunderkind buys another center

    Four more and he’ll match his age.   Twenty-four-year old Joel J. Gorjian, a VP at Great Neck, New York-based Namdar Realty Group, has made his 20th retail center purchase in the past 12 months, this time a mall in suburban Chicago.  

  • Survey reveals retailers with best customer experience

    Three very different retailers earned the top score in a survey of customer experience.   Ace Hardware, BJ's Wholesale Club, and QVC deliver the best customer experience in the retail industry, according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers.   

  • Walgreens makes executive moves

    Walgreens Boots Alliance on Friday named two executives to the chief marketing officer and chief merchandising officer positions, promoting Adam Holyk and Joe Hartsig, respectively, to those roles.   Both will assume their new roles as of April 1 and report to Alex Gourlay, co-COO for Walgreens Boots Alliance.  

  • Richmond-area center to be sold at auction

    The Shops at Stonehenge in Chesterfield County, Virginia, south of Richmond, will be sold in a foreclosure auction this week, according to a report in the Richmond Times-Dispatch.  

  • Report: Walmart tests mobile shopping app

    In its latest move to gain a competitive edge on Amazon, Walmart expanded availability of its Scan and Go app.   Already a staple at Sam’s Clubs nationwide, Walmart launched its free Scan and Go app for Android users, reported Forbes.   

  • Top merchant exec to exit drugstore giant

    Walgreens Boots Alliance is losing its chief merchandising and marketing officer.   Linda Filler, Walgreens' president of retail products and chief merchandising and marketing officer, will depart the retailer effective April 1. Filler has been in the role since January 1, 2015. Prior to joining the drug store chain, she was president of Claire’s Stores. Before Claire’s, Filler served as was executive VP and chief merchandising officer for Sam’s Club,   
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