Sam's Club

Retail employees are using mobile communication technology in their jobs, but a more established channel is still most popular.

According to a study of 500 professionals within a variety of industries including retail from Infinite Convergence Solutions, 57% of retail employees use email most frequently for business communication. This made email significantly more popular than mobile messaging; (24%) or voice calling (19%).

If this past holiday season was any indication, American consumers can expect to receive even more email from retailers in the coming year as improved targeting has increased the efficacy of the marketing tactic.

Sam's Club is teaming up with a national nonprofit dedicated to mentoring small business owners to launch the 2016 American Small Business Championship.

The SCORE competition is open to small business owners and entrepreneurs from coast to coast with one winner receiving a $25,000 grand prize.

Sam’s Club has entered into an agreement with Visa to begin accepting Visa credit cards starting Feb. 1.

“Everything we do is in an effort to better serve our members and extend the value of membership. By accepting Visa credit cards, we are giving our members more ways to shop that are convenient for them,” says Tracey Brown, chief member officer at Sam’s Club.

Costco hopes to sell more high-definition televisions and merchandise in clubs after going live with its revamped Costco TV Network.

The warehouse club leader deployed 4K technology to its existing in-warehouse TV network in a move designed to boost sales of televisions and help brands who use the network’s promotional capabilities better connect with shoppers. Powered by PRN, a division of Stratacache and longtime Costco partner, the TV network is in all 487 of the retailer’s U.S. clubs.

Almost every major brand has experimented with SMS marketing services. Some programs have been wildly fruitful while others were abandoned after only a few months. Having seen both small and large retailers implement successful mobile marketing programs, there is little doubt that SMS can drive customer engagement and increase revenue.

I left Walmart to pursue what I saw as the future of retail. In my exit interview with Mike Duke (at that time president and CEO of Walmart International) he asked me what I meant by the future of retail. Having worked in the international division, Sam’s Club and Costco prior to that, the future I saw at the time revolved around leveraging data and managing technology to understand customers in a granular fashion and speaking to them directly as individuals with highly lifestyle relevant products and services.

Image-based e-commerce is becoming more popular on the consumer side, and now Shopify is making the retailer side more visually based.

The new Sello mobile app from e-commerce platform Shopify allows retailers to create a free online store by taking and posting photos of the products they want to sell, and then adding price and a brief description. No coding is involved.
Retailers can also use Sello to promote and sell products via platforms such as social media, email and SMS text. The only charges are fees from payment processors.

Sam’s Club is introducing a new way for shoppers to get a head start on their holiday shopping: Pre-Black Friday.

The nation’s eighth largest retailer and the warehouse division of Walmart is planning to give Sam's Club members early access to exclusive savings on some of the most sought-after holiday items and Thanksgiving meal must-haves.

Veteran Safeway merchant Toby Noiles has joined Sam’s Club in a senior role as the warehouse club operator creates a new organizational structure for its food and beverage business.

Noiles was named senior VP and general merchandise manager of grocery and beverage and joins Sam’s Club from the online grocery delivery company Fresh Direct where she served as chief merchandising officer. Noiles was with Fresh Direct only seven months but prior to that she spent 29 years with Safeway and held a wide range of merchandising roles.