Salesforce

Growing consumer demand fuels $298 billion in Cyber Week online sales
Increased order volume and strong Black Friday and Cyber Monday performance drove digital sales during Cyber Week, according to Salesforce data.
Black Friday weekend sets e-commerce records
The official online holiday shopping season is off to a very strong start.

News
Salesforce: Online holiday shoppers wait for Cyber Week
New analysis of e-commerce sales data indicates holiday shopping is gaining momentum, but consumers are still waiting for the best deals.
TECHNOLOGY
Exclusive Q&A: Rob Garf, VP and GM of retail, Salesforce
Factors including artificial intelligence (AI), returns, and customer loyalty will serve as competitive differentiators in the 2023 holiday season.
FINANCE
Customers will spend money with retailers who offer these features...
Consumers are reassessing their retail spending, but will shop at retailers that provide the right type of customer experience.
TECHNOLOGY
Walmart, Salesforce team up to offer local fulfillment to other retailers
Retailers using Salesforce Commerce Cloud now have access to Walmart's local pickup and delivery services.
FINANCE
Salesforce: Online holiday spending rises 5%; returns up 63%
Soft November online sales were offset by Cyber Weeek discounting and buy online, pick up in store (BOPIS) offerings, according to new Salesforce data.
FINANCE
Salesforce: Online sales tick up in December
U.S. online shoppers maintained Cyber Week momentum into the middle of the holiday season.