Neiman Marcus

Upscale brands are grabbing the attention of holiday procrastinators.   Three in 10 shoppers are still scrambling to finish holiday shopping, according to the National Retail Federation, and many are jumping online in search of their perfect, albeit “last minute” holiday gifts.   

Consumers are spending more money per gift online this holiday season than last — 49% more to be exact.   That’s according to e-gifting platform and service Look Commerce, which announced insights into consumer gifting behavior and top gifts purchased between Dec. 10 and Dec. 16, 2016.  

Amazon and Saks came out on top in the 12th annual ForeSee Experience Index (FXI), which identified the top brands for retail customer experience this holiday season across three channels: online, store and mobile.   

The wealthiest segment of the U.S. population is cutting back a little this holiday season.      

Logistics and supply chain executives from such retail powerhouses as Walmart, Target, Hudson’s Bay Company,  7-Eleven, Neiman Marcus, and The Home Depot will be among the speakers at the Retail Industry Leaders Association’s annual Retail Supply Chain Conference.

Neiman Marcus Group doubled its loss in its first quarter amid sliding sales.   The luxury department store retailer posted a net loss of $23.5 million in its first quarter, ended Oct. 29, compared to a loss of $10.5 million in the year-ago period.    Sales fell 7.4% to $1.08 billion, from $1.16 billion last year.   Same-store sales fell 8%. It was the fifth straight quarter of decline.  

Neil Saunders, CEO of Conlumino, comments on Neiman Marcus’ first quarter results below: