L'Oreal

Forrester Research has identified the retailers with the most and least satisfactory experience, and a very prominent name scored poorly.  

Sephora is adding a new false lash virtual try-on to its Virtual Artist app, as well as a new way to teach beauty with step-by-step virtual tutorials using augmented reality technology.   The launch is the latest in a series of digital enhancements powered by the Sephora Innovation Lab to customize the retailer's expanding beauty experiences.  

L'Oreal USA appointed of Marc-Alexandre Risch to the newly created position of chief retail officer for L'Oreal USA.   The appointments comes as L’Oreal’s retail banners, which include Kiehl’s, are expanding. Risch will responsible for supporting the organization with retail operations leadership and knowledge, developing back-office retail operations solutions, systems and synergies across the company, and helping to establish seamless, omnichannel consumer experiences across L'Oreal USA's brand portfolio.

Ahold USA is following a cue from other retail giants in announcing that its companies' private label shell eggs will be 100% cage-free by 2022.

Ahold USA says its retail divisions – Stop & Shop, Giant Food of Landover, Giant Food Stores of Carlisle, Martin's and online grocer Peapod – now offer cage-free, free-range, organic, and traditional egg varieties for its customers.  Approximately 80% of all eggs sold among Ahold USA companies are sold as "Own Brands" or private label.

The Body Shop, a pioneer of ethical business practices in retail, is reaffirming its commitment to corporate social responsibility as it celebrates its 40th anniversary.

The all-natural beauty retailer has unveiled a new CSR strategy, “Enrich Not Exploit,” that extends to all areas of its operations and is aimed at making the company “the world’s most ethical and truly sustainable global business.”

NYX Professional Makeup continues its brick-and-mortar expansion, opening a flagship at Westfield Valley Fair mall in Santa Clara, California.

The store is the first of several NYX locations set to open throughout the year. Upcoming locations include Broadway Plaza, Walnut Creek, California, and Willowbrook Mall, Wayne, New Jersey.

Judging from the latest 2015 Temkin Loyalty Index, which measures consumer loyalty to large companies, shoppers are maniacal when it comes to their favorite grocery stores.

Based on a study of 10,000 U.S consumers, H-E-B, Publix and Trader Joe's were at the top of the list when it comes to consumer loyalty, bookended on either side by credit card and insurance company USAA.

Aldi and Hy-Vee also made the top 10 list of companies to which consumers are most loyal.

It’s been 10 years since Walmart launched its sustainability agenda, and on Tuesday, the discounter detailed the progress it has made to date.

In two important milestones, Walmart said it has achieved its goals of reducing 20 million metric tons of greenhouse gas (GHG) emissions from its global supply chain, and doubling its fleet efficiency. It also expanded an existing commitment to preserve wildlife habitat.