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JCPenney Co.

  • The Value Matrix

    At a time of year when much of the retail news we hear focuses on receipts and holiday sales performance, I can’t help thinking that the notion of value has become synonymous with price — and only price. You can make the argument that price has nearly hijacked the whole definition of value. Why is that, exactly? Should retailers be paying closer and more systematic attention to how they articulate (and how customers perceive) the value of their brand?

  • Trial over Macy’s and Martha Stewart rights set for February

    New York -- The battle between Macy’s Inc., J.C. Penney Co., and Martha Stewart Living Omnimedia Inc. will go to trial Feb. 19, Bloomberg reported.

    A New York State judge on Thursday said he case will not be tried before a jury and there will be no need to decide damages.
     
    Instead, any potential damages in the dispute “are going to pale in comparison to the injunction,” the judge said. “That’s the real big bucks there -- if I stop this deal.”

  • Online satisfaction slipped at Walmart

    An annual holiday e-retail satisfaction report produced by analytic's firm ForeSee showed a slight deterioration in Walmart’s satisfaction score during the holidays.

    Amazon.com, LLBean.com and QVC.com were the top three retailers on ForeSee’s Annual Holiday E-Retail Satisfaction survey while Walmart.com fell in the middle of the pack.

  • Former Target exec among those to watch in 2013

    Michael Francis is among 10 top executives Advertising Age has singled out on a list of movers and shakers for 2013.

  • Online satisfaction improved at Target

    An annual holiday e-retail satisfaction report produced by analytic's firm ForeSee showed considerable improvement at Target this year following a challenging 2011.

    Amazon.com, LLBean.com and QVC.com were the top three retailers on ForeSee’s Annual Holiday E-Retail Satisfaction survey while Target was in the upper one third of companies analyzed.

  • Online retailers getting satisfaction

    Amazon.com, LLBean.com and QVC.com were the top three retailers on ForeSee’s Annual Holiday E-Retail Satisfaction survey.

  • J.C. Penney hires former Abercrombie VP as director of visual merchandising

    New York -- J.C. Penney Co. has hired Brandon Tonniges, a former Abercrombie & Fitch Co. executive, as director of visual merchandising, Bloomberg reported.

    Tonniges was a VP in Abercrombie’s “brand senses” division, described on the chain’s website as the “creative force” behind its store experience, according to the report.

    Tonniges will report to a VP under Michael Fisher, who was named SVP visual presentation in March.

     

  • Market Track: November 2012

    Promotional activity among the nation’s leading retailers declined during November aside from several notable exceptions. There was a flurry of intense promotional activity around Thanksgiving weekend, as always, but for the months as a whole the number of inserts distributed by retailers declined 7% and the number of pages declined by 5%.

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