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  • Study: The first ‘digitally native’ generation shops in stores

    Generation Z grew up online, but that doesn’t mean that’s where they do all their shopping.    Sixty-seven percent of Gen Z — the first “digitally native” group to grow up not knowing a world before cellular phones, smartphones and other digital devices — said they shop in a bricks-and-mortar store most of the time, with another 31% shopping in-store sometimes, in a new survey by IBM and the National Retail Federation.  
  • Post-Election Fallout for Labor

    As a result of the labor community’s failure to produce critical outcomes it pursued for the presidency, Congress and governorships, unions will be forced to abandon much of the political and legislative agenda they had developed in hopes of a friendly Clinton administration.

  • Digital disruption sets the tone for a new year — again

    A new year is upon us, with new challenges and new opportunities. At the same time, retailers continue to struggle with how to embrace the digital disruptors that are redefining the retail customer and retail experience. Because one thing is clear: They are here to stay.

    Indeed, these agents of change continue to pop up on a daily basis, each one designed to transform the trajectory of retail — and brands with an eye on the future should want in. After all, what retailer doesn’t want to reinvent their enterprise, drive agility and foster customer engagement in a new way?

  • Three Ways AI Can Enhance Customer Experience

    At its recent I/O 2016 developer festival, Google signaled its intent to embrace artificial intelligence. With Google’s fall release of the Pixel phone and, more important, its Assistant, the transition to an AI-powered future is underway.  
  • Post-Election Analysis: What's Next for Labor?

    With most of the business community absorbed in the quadrennial D.C. parlor game of parsing cabinet picks and what they might mean for their industry's agenda going forward, little attention has been paid to what lies ahead for the labor community.  
  • Nine Predictions for the 2016 Retail Holiday Season

    With Halloween now behind us, the unofficial start of the 2016 retail holiday season is upon us. Amid intensifying competition, where are retailers placing their bets?     Here are observations and expectations from Profitero for the critical fourth quarter seasonal period:   
  • Amazon’s fast-growing cloud business keeps company profitable

    Amazon’s cloud services business is on fire.   Amazon Web Services holds a 45% market share of the worldwide public market for Infrastructure as a service (IaaS), which is greater than Microsoft, Google and IBM’s shares combined, according to a quarterly analysis by Synergy Research Group.  
  • IBM Watson brings Staples’ ‘Easy Button’ to life for businesses

    Staples is working on bringing the “on-demand” world to businesses.  
  • Mixed-use project breaks ground at Pittsburgh historic site

    Arsenal Park, an often overlooked historical site in Pittsburgh, is now destined to re-emerge as Arsenal 201, a residential and retail project.   Milhous Development broke ground last week on the $100 million first phase of the project, which encompasses and entire block between 39th and 49th Streets in the city’s Lawrenceville section. That was the site of the Allegheny Arsenal, a key manufacturing and supply facility for the Union Army where an 1862 explosion took the lives of 78 workers -- the largest civilian disaster of the war.
  • Tech Bytes: Three ‘disruptive’ lessons from Northwest Arkansas Technology Summit

    Hands down, “digital disruption” was the theme of the third annual Northwest Arkansas Technology Summit, held in Rogers, Arkansas. In line with evolving concept itself, there were many definitions of what digital disruption truly means heard throughout the event.  
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