IBM

Carlisle, Pa. -- Ahold USA announced Friday it has appointed Paul Scorza as chief information officer for the company, effective April 1.

Scorza, a 30-year veteran of IBM, will oversee Ahold USA information management functions, with a focus on systems and business processes to improve efficiency, effectiveness, controls and operations.

The U.S. subsidiary of Netherlands-based Royal Ahold, operates the Stop & Shop, Giant-Carlisle and Giant-Landover supermarket banners and the Peapod online grocery service.
 

BOSTON — Wayfair.com, an online retailer of home products and furnishings, announced five executive leadership promotions Monday.

Ed Macri was named SVP business intelligence and marketing, and John Mulliken was named SVP strategic initiatives. Additional executive promotions include Dave Raymond to VP operations process improvement, Laura Scott to VP supplier operations and Jeff Steeves to VP arketing.

ServiceSource, a provider of recurring revenue management, has announced that Robert Ashe, a proven industry software CEO at Cognos and former IBM executive, has joined its board of directors. Ashe’s appointment adds key talent to continue building leading edge functionality into Renew OnDemand, the world's only cloud application designed to increase recurring revenue, and to rapidly deploy customers on this new SaaS platform.

ARMONK, N.Y. — IBM has opened its Customer Experience Lab in New York with the goal of helping business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies. 

 IBM scientists and business consultants will co-create with clients to deliver systems that learn and personalize the experiences of each individual customer, identify patterns, preferences and create context from Big Data, and drive scale economics. 

Armonk, N.Y. -- IBM on Thursday announced the creation of the IBM Customer Experience Lab, dedicated to helping business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies.

The IBM Customer Experience Lab will provide CEOs, CMOs, CFOs, heads of sales and other C-suite executives direct access to a virtual team of 100 researchers, supported by the expertise of thousands of IBM business consultants addressing the opportunities of the digital front office.

ROSEVILLE, Calif. — Revionics, aprovider of end-to-end merchandise optimization solutions, has appointed Jeff Edwards as SVP and managing director of Asia Pacific. Edwards has been successfully serving as Revionics’ SVP sales and account management for the company’s North American efforts. In his new role, Edwards will be responsible for strategic sales and business development efforts across the entire Asia Pacific region.

Johannesburg -- IBM announced that McDonald's South Africa is using IBM social business software to embrace the convergence of social, mobile and cloud facilitating its expansion to new markets and enabling its employees to collaborate more effectively.

PALO ALTO, Calif. — Revel Touch, a technology provider in the mobile commerce space, has named Joe Davis as CEO. 

Davis previously served as president and CEO of Coremetrics (acquired by IBM) and held executive roles at Nortel, PeopleSoft and IBM. As CEO of Revel Touch, he will be responsible for driving the company’s accelerating growth.