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IBM completes acquisition of Tealeaf Technology
Armonk, N.Y. -- IBM announced it has completed its acquisition of Tealeaf Technology, a provider of digital customer experience management and customer behavior analysis solutions.
The acquisition extends IBM’s Smarter Commerce initiative with qualitative analytics software that helps organizations deliver an optimal digital experience to their customers via the web and mobile devices.
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IBM: Most customers prefer self-checkout; IBM unveils Mobile Shopper
Armonk, N.Y. -- An IBM "Institute of Business Value" study revealed that self checkout is the preferred way to shop for most consumers today, and more than half said they want to use a mobile device to scan while shopping, and to do final checkout at a self-checkout station. More than 40% want to scan samples and retrieve shopping items for pickup, or have the items delivered directly to their homes.