Honeywell International, Inc.

A new character line with first-of-its-kind multimedia elements is now available on Build-A-Bear Workshop’s web site and in its 400 stores.

Sears has opened a new connected home flagship store near Silicon Valley and Ryan Ciovacco, president of consumer electronics and connected solutions, spoke with Retailing Today about the major initiative.

E-commerce solutions provider Digital River Inc. has named a Groupon executive as its next CFO.

Digital River has announced that Hoke Horne has joined the company as chief financial officer. In this role, Horne, who has more than 20 years of financial experience, will be responsible for the company’s accounting, finance, tax, corporate development and enterprise operations activities.

Sears has opened a new connected home flagship store near Silicon Valley and Ryan Ciovacco, president of consumer electronics and connected solutions, spoke with Retailing Today about the major initiative.

New York - L.L. Bean provided the best overall customer service in the fiscal fourth quarter 2014, topping the first quarterly release of Stella Benchmarks. Companies included are part of StellaService’s daily customer care evaluations and weekly product orders.

Two companies – J.Crew and L.L. Bean – managed to rank in the Top 25 overall every month in 2014. So, it comes as no surprise that those two retailers are at the top of the most recent benchmarks.

Brad Fick, Direct Source   Mobile devices are playing an increasingly important role in the world of retail – and it's not just mobile shopping.  

Fort Mill, S.C. -- The security of credit and debit card information is a bigger concern for consumers (93%) than their health (84%), retirement savings (81%) or losing their cell phone (63%), according to a new consumer trust survey from Honeywell. 

Plug and Play brings together retailers and start-ups who offer specific technology and expertise that can relieve merchants’ pain points. Customer Disruption highlights one of those start-ups in each issue with a brief Q&A. This issue, the spotlight is on George Ruan, CEO of Honey.

What does Honey do?

As part of its recent Fall Expo Event, Plug and Play, a Silicon Valley-based global investor and technology accelerator that specializes in growing tech startups, held a startup pitch competition with 19 companies that are part of its Brand and Retail Accelerator program.

Smith & Wesson has hired Andrew Coccari Jr. to fill the newly created position of SVP of sales and marketing, effective August 11. His appointment follows the announced retirement of Mario Pasantes, SVP of marketing and international sales, scheduled for 2015.