-
Home Depot, Zappos, Office Depot among online customer service leaders
Chicago – One pure-play and six omnichannel retailers received top honors for their online customer service in the E-Tailing Group’s Q4 2014 Mystery Shopping Study. In alphabetical order, the top performers were Dick’s Sporting Goods, Kate Spade, Office Depot, Ross-Simons, The Home Depot, Williams-Sonoma, and Zappos.

