Home Depot

New York - Enabling shoppers to buy an item online and pick it up in a local store (BOPIS) is supposed to be a means of offering additional customer convenience. But according to a new study from business analytics firm StellaService, for BOPIS shoppers, 58% of their time in-store is spent at the checkout desk (3.1 minutes on average).    For context, the checkout process for in-store shoppers is more expedient, representing only 15% of their in-store time (1.1 minutes).  

The new year will bring more fraud than ever before, but also more tools to prevent it, according to three experts from the Association of Certified Fraud Examiners (ACFE).

The experts at ACFE were asked for their top fraud predictions for 2015. They weighed in on digital currencies, information security and other issues that will help shape the effort to prevent and detect fraud in the new year:

A number of retailers saw changes at the top this past year. Here are the ones I found the most interesting:

Abercrombie & Fitch: The abrupt departure of longtime chief Michael Jeffries presents the former teen powerhouse with an opportunity to bring in a badly needed breath of fresh air.

In his day, no one could touch Jeffries, whose transformation of Abercrombie into a cool, exclusive club is a textbook example of brilliant, holistic retail branding. But Jeffries failed to keep up with the changing times. He seemed blind to the recession.

Technology will give fraudsters an edge in 2015, but it will also provide new tools for organizations and investigators, according to three experts from the Association of Certified Fraud Examiners (ACFE) who were asked for their top fraud predictions for 2015. The experts weighed in on digital currencies, information security and other issues that will help shape the effort to prevent and detect fraud in the new year:  

Home Depot EVP Marvin Ellison will become president of J.C. Penney on November 1 and succeed Mike Ullman as CEO of the department store retailer next August.

Executives from The Home Depot, Warby Parker and Chico’s will receive top honors from the retail industry next month when the National Retail Federation convenes its annual Big Show in New York.

New York - Executives from The Home Depot, Warby Parker and Chico’s will receive top honors at the National Retail Federation’s annual covention (the Big Show) in New York.   Frank Blake, former Home Depot CEO and current chairman, will receive NRF’s Gold Medal Award. Clicks-to-bricks eyewear retailer Warby Parker will receive the Retail Innovator of the Year Award,  with company co-founders and co-CEOs David Gilboa and Neil Blumenthal accepting the award.   

Orem, Utah – Checking the Yellow Pages for various types of information is a time-honored tradition, but now consumers can use the mobile version to find products. App developer Avantar is releasing a feature in the Yellow Pages app that lets shoppers pinpoint locations of products.