Forrester Research, Inc.

Worldwide digital commerce spending shows no sign of slowing, and the rapid adoption of money transfers, social payments and blockchain will drive the acceleration.

E-commerce isn’t a zero-sum game. Rather, each of online, in-store, and mobile commerce channels can enhance the others, according to Melina Cordero of CBRE.

As the universe of marketing options expands, retailers must reconsider where they are investing their digital marketing budgets.

The need to personalize the customer experience is prompting retailers’ increasing investments in artificial intelligence.

In what’s become an annual ritual, FedEx and UPS once again announced rate increases.

Usage of mobile QR codes is skyrocketing — and momentum shows no sign of slowing.

Digital coupon redemptions are surging — and show no sign of slowing anytime soon.

Walgreens’ mobile apps biggest fans aren’t exactly the demographic people typically associate with technology adoption.