Bed Bath & Beyond takes next step into personalizationBed Bath & Beyond is obtaining a better omnichannel view of the customer with Google Cloud. Deloitte: Holiday sales to inch up 1% to 1.5% amid ‘unparalleled uncertainty’Holiday sales growth this year will largely depend on how much wealthy households splurge and how a range of different pandemic-related factors play out. Deloitte: COVID-19 will have major impact on back-to-school shopping Although back-to-school spending is trending flat overall, online retailers should have a good season. Deloitte: Three steps to surviving the COVID-19 recession Deloitte recommends retailers seeking to successfully reopen stores focus on trust, the role of the store, and operating models. Victoria’s Secret U.K. division files for protection against creditors The British arm of Victoria's Secret has fallen into administration, which is the equivalent of a bankruptcy proceeding in the U.S. Deloitte: Consumers shift to non-discretionary goods during COVID-19 U.S. consumers are prioritizing food over vacations. Google Cloud provides relief for surge in customer support demand Google Cloud is streamlining setup of its artificial intelligence-based customer service platform. Deloitte: Six steps to ensure retail success in 2020 Deloitte advises retailers to stress factors including convenience and digital enablement in the coming year. Simon: Malls are greener than online stores A new study from mall operator Simon indicates that shopping online is not so environmentally friendly. Deloitte: Retailers should feel grateful for upcoming Thanksgiving weekend Consumers are prepared to spend online and off between Thanksgiving and Cyber Monday. Experiential retail gets creative – but the customer still comes first In today’s hypercompetitive market, the battle for the consumer is about giving them not just a product or a service, but an entire experience. CSA Exclusive: How holiday sales are evolving Cyber Monday sales may be starting to eclipse those of Black Friday, among other changes happening in holiday retailing. First Previous 8 9 10 11 12 Next Last
