Bain: Strong non-store, grocery sales to drive holiday growthRetailers should expect e-commerce to deliver the most cheer this holiday season. Bed Bath & Beyond takes next step into personalizationBed Bath & Beyond is obtaining a better omnichannel view of the customer with Google Cloud. Deloitte: Holiday sales to inch up 1% to 1.5% amid ‘unparalleled uncertainty’ Holiday sales growth this year will largely depend on how much wealthy households splurge and how a range of different pandemic-related factors play out. Deloitte: COVID-19 will have major impact on back-to-school shopping Although back-to-school spending is trending flat overall, online retailers should have a good season. Deloitte: Three steps to surviving the COVID-19 recession Deloitte recommends retailers seeking to successfully reopen stores focus on trust, the role of the store, and operating models. Victoria’s Secret U.K. division files for protection against creditors The British arm of Victoria's Secret has fallen into administration, which is the equivalent of a bankruptcy proceeding in the U.S. Deloitte: Consumers shift to non-discretionary goods during COVID-19 U.S. consumers are prioritizing food over vacations. Google Cloud provides relief for surge in customer support demand Google Cloud is streamlining setup of its artificial intelligence-based customer service platform. Deloitte: Six steps to ensure retail success in 2020 Deloitte advises retailers to stress factors including convenience and digital enablement in the coming year. Simon: Malls are greener than online stores A new study from mall operator Simon indicates that shopping online is not so environmentally friendly. First Previous 9 10 11 12 13 Next Last