Costco Wholesale Corp.

Costco has a new credit card partner for its stores, and it’s a brand name that shoppers may already be very familiar with.

The retailer has entered into a new co-brand credit card program agreement with Citi and an acceptance and co-brand incentive agreement with Visa.

Issaquah, Wash. - Costco Wholesale Corp. has entered into a new co-brand credit card program agreement with Citi and an acceptance and co-brand incentive agreement with Visa. Under the arrangements, Citi, an issuer of consumer credit cards, will become the exclusive issuer of Costco's co-brand credit cards and Visa will replace American Express as the credit card network for Costco in the U.S. and Puerto Rico beginning April 1, 2016.

San Antonio, Texas – Net income soared on rising margins in fuel and consumer packaged goods at convenience/fuel retailer CST Brands Inc. in the fourth quarter of fiscal 2014. Net income rose 176% to $94 million from $34 million in the same quarter a year earlier.

Revenues dropped 13% to $2.7 billion from $3.06 billion. For the full fiscal year, net income rose 44% to $200 million from $139 million. Revenues fell 4% to $12.18 billion from $12.78 billion.

Apparently a lot of consumers shopped for lingerie and bath products this holiday season, if the profits at L Brands Inc. are any indication.

The Columbus, Ohio-based parent company of Victoria’s Secret and Bath and Body Works reported that it earned $564.8 million, or $1.89 a share, for the quarter ended Jan. 31, up from $489.6 million, or $1.65 a share, a year earlier. Net sales rose 7% to $4.07 billion and same store sales rose 6%.

Austin, Texas -- Retail Properties of America, Inc., closed on the acquisition of Cedar Park Town Center, a 181,000-sq.-ft. community center located in Cedar Park, an Austin, Texas submarket. The purchase price was $39.1 million.

The property is situated at the intersection of two major freeways, with visibility and access to more than 73,000 vehicles per day. Cedar Park is shadow-anchored by Costco and is 94.5% occupied and leased to a lineup of national and regional tenants, including At Home, Chipotle, BJ’s Brewhouse and In-N-Out Burger.

Waban, Mass. – In a sign that retailer efforts to enhance customer service may be working, few consumers report having a bad experience with a retailer in the past six months. According to a new Temkin Group report, “What Happens After a Good or Bad Experience, 2015,” only 4% of consumers report having a bad experience with a retailer.

Six retailers are at a 1% reporting level for bad customer experience: True Value, Costco, Bed Bath & Beyond, Ace Hardware, Gap, and Staples.

By Kirsten Early, Partner and Director of Retail, SRSA Commercial Real Estate

Ann Arbor, Mich. - Customer satisfaction with retail is down for the first time in four years. According to a report by the American Customer Satisfaction Index (ACSI), all brick-and-mortar retail categories show weakening or flat customer satisfaction for the fourth quarter of 2014.  Internet retail satisfaction, however, is up from the same quarter in 2013.