ACSI: Amazon customer service rating falters during COVID-19, but it’s not aloneNo internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. Costco posts strong monthly sales — againCostco Wholesale Corp.’s pandemic sales surge continued in September amid skyrocketing e-commerce growth. Amazon warns of antitrust impact on consumers and small business Amazon says “misguided” free market interventions will hurt small retailers and their customers. The best social platform for holiday promotions is… Users of one particular social network spend significantly more than average on gifts & holiday shopping. Costco Q4 sales climb; annual profit hits milestone Costco Wholesale Corp. ended its fiscal year on a strong note as consumers continued to shop its stores to stock up on items amid the pandemic. Amazon, Home Depot, Nike, Trader Joe’s, eBay tops in customer loyalty Despite a record number of retail bankruptcies, the retail category leads an annual ranking of the brands that customers are most loyal to. Hobby Lobby to raise minimum wage to $17 per hour Hobby Lobby Stores is poised to become one of the highest-paying U.S. retailers when it comes to starting wages for full-time workers. Whole Foods, Panda Express, Wells Fargo tops in store safety, health measures The grocery store sector is the best industry adopter of recommended COVID-19 precautions, followed by big-box stores and the financial services industry. Study: Amazon tops in ‘brand intimacy’ — and not just in retail Amazon once again led the retail industry in MBLM's Brand Intimacy 2020 Study, the largest study of brands based on emotion. BJ’s Wholesale makes pickup contactless, adds grocery items A leading wholesale club retailer is offering two new in-store pickup offerings that are becoming increasingly popular during the COVID-19 pandemic. First Previous 20 21 22 23 24 Next Last