Best Buy’s efforts to focus on customer service, which include the roll out of a membership plan for tech support, appears to be resonating with consumers.
Today's robust results from Best Buy serve as a reminder that with focus and effort it is possible for any retailer to succeed against Amazon and other online players.
Best Buy ran strong out of the gate in its first quarter, particularly in its brick-and-mortar channel, as the company’s turnaround continues to impress.