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  • SAP survey: Mobile payments need to be targeted at retail

    New York -- More than half (53%) of industry leaders believe that improving customers’ retail experience is essential to creating a successful mobile payments scheme, according to a recent survey by SAP.

    The study, SAP’s third consecutive GSMA Mobile World Congress survey, found that the “secret sauce” for creating a better retail experience includes POS services such as near-field communication (28%), facilitating universal acceptance of mobile payments (25%) and location-based point-of-sale offerings (24%).

  • Amazon, Target, Whole Foods among most admired companies

    Amazon lead the pack in the retail field on Fortune’s “Most Admired Companies” list. The e-commerce juggernaut was third ranked overall (behind Apple and Google) for, among other reasons, its efficient customer service and leadership under CEO Jeff Bezos.

    Nordstrom captured the number 16 spot for generating buzz for its first full-line retail store in Manhattan, well before its planned open date in 2018 and for its successful clearance brand, Nordstrom Rack.

  • Lenovo laptop tops in efficiency

    WASHINGTON — The Lenovo ThinkPad T430s topped TopTen USA's list for energy-efficiency.

    The nonprofit group, appaluded he fact that the laptop uses only 7.4 kilowatt hours of electricity in a year of typical use. The average comparable model uses 28 kWh per year—almost 4 times the energy.  On average, TopTen-listed laptops use about half (48%) the energy of comparable models.

  • Consumer electronics lose sales power in 2012

    PORT WASHINGTON — Despite a plethora of constantly changing products, the consumer technology industry saw its sales decline 2% in 2012, according to The NPD Group. This is on top of the less than 1% drop in 2011. Since 2010, consumer technology sales have declined by $4 billion.

  • Study: 'Showrooming' a lesser threat than once thought

    ANN ARBOR, Mich. — In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction, according to a report released Tuesday by ForeSee. 

  • Report: Apple to relocate 20 stores

    New York -- Apple Inc. will shut down 20 stores and move them to new, larger locations, according to the Los Angeles Times.

    Tim Cook, CEO of Apple, said that the company is looking to relocate the stores in order to make them larger.

    The company also will open 30 additional stores at new locations, mostly outside the United States, including its first location in Turkey.

     

  • Apple, Costco and Container Store top ‘100 Best Retailers to Work For’ list

    Raleigh, N.C. -- Apple, Costco and The Container Store top the “2012 100 Best Retailers To Work For” list compiled by The Retail Life online retail community, which was developed by Headway Workforce Solutions. DSW and American Eagle outfitters round out the top five.

    The list, derived from The Retail Life members, was based on a variety of criteria, such as: competitive salaries, employee reviews, company pride, organizational values and culture, socialization opportunities, and career advancement opportunities.

  • Amazon, QVC, Apple lead in mobile satisfaction; Target among most improved

    Ann Arbor, Mich. -- Amazon has extended its domination of e-retail into the mobile platform, according to the ForeSee Mobile Satisfaction Index: Holiday Retail Edition, released on Tuesday by ForeSee.

    In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies.

  • Poll: Amazon leads reputation rankings

    New York -- In a survey released Tuesday, Amazon.com topped America’s list of companies with great reputations, joined by Apple and Google in the top five.

    The 2013 Harris Poll Reputation Quotient, which polls the general public about the reputations of the 60 most visible U.S. companies, put Amazon in the top spot for the first time, although it consistently has earned high rankings. Amazon edged out Apple, which ranked first last year and second in 2013.

    Walt Disney Co., Google, and Johnson & Johnson completed the top five.

  • FTC issues new guidelines for mobile marketing

    Finding the right balance between providing consumers targeted and offers while still respecting their privacy is ongoing battle for mobile marketers. Now, the The Federal Trade Commission, the nation’s chief privacy agency, has issued a staff report recommending ways that key players in the rapidly expanding mobile marketplace can better inform consumers about their data practices.

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