Amazon Web Services, Inc.

King of Prussia, Pa. – eBay Enterprise has helped its clients reduce average handle time and save money by using the NICE Interaction Analytics solution. eBay Enterprise processes roughly 17 million contacts per year on behalf of its retailers, across a full range of channels including phone, chat, email and social media. Its key focus is on lowering average handle time (AHT), delivering consistent, high quality service, and enhancing the consumer experience.

Seattle – Increases in expenses including fulfillment, marketing and technology helped swing Amazon.com to a net loss of $57 million in the first quarter of fiscal 2015 from net income of $108 million the same quarter a year earlier. Amazon met Wall Street expectations with the loss.

Amazon fared better with net sales, which increased 15% to $22.72 billion from $19.74 billion. In North America, net sales grew 24% to $13.41 billion from $10.08 billion.

Amazon.com’s sales growth in the first quarter continued to outpace the overall e-commerce growth rate, especially Web services, but expenses related to interest and currency exchange caused the online leader to report a $57 million net loss.

Total sales for the quarter ended March 31 increased 15% to $22.72 billion but a strengthening of the U.S. Dollar caused a $1.3 billion currency exchange headwind. On a constant currency basis, which is how global retailers like to analyze their business, sales increased 22%.

New York -- Twitter plans to acquire Niche, a startup that pairs content creators popular on such social media platforms as Instagram, Tumblr and Twitter's own Vine with brand advertisers.

Niche, founded in 2013, provides social media creators – its stable includes more than 6,000 – with free, cross-platform analytics on desktop and mobile, and serves as a non-exclusive talent rep to facilitate branded content deals with its network of companies and agencies.

New York -- Amazon said that senior VP and CFO Thomas J. Szkutak plans to retire in June 2015. Brian T. Olsavsky, VP finance for Amazon’s global consumer business, will succeed Szkutak. Szkutak and Olsavsky will work together during the next 10 months as part of the transition.

Szkutak joined Amazon in 2002 as CFO, and oversees the controller, treasury, investor relations, tax, internal audit and facilities functions as well as financial management of the company’s business units.

Amazon has confirmed that SVP and CFO Thomas J. Szkutak plans to retire from the company in June 2015. Succeeding him will be Brian T. Olsavsky, VP of finance for the company’s global consumer business, reporting to founder and CEO Jeffrey P. Bezos.

Szkutak has been Amazon’s CFO since joining the company in October 2002 and oversees the controller, treasury, investor relations, tax, internal audit and facilities functions as well as financial management of the company’s business units.

Amazon Web Services (AWS) has introduced a host of new capabilities as part of its Mobile Service platform to simplify the development and management of apps.

Seattle – Amazon.com’s net income soared 32% during the first quarter of fiscal 2014, climbing to $108 million from $82 million the same quarter a year earlier. Net sales increased 23% to $19.74 billion in the first quarter, compared with $16.07 billion in first quarter 2013.