Accenture

Two industry experts share insights as retailers head into Black Friday. 

Pandora is consolidating its cloud-based technology architecture.

Retailers need to get better at anticipating consumer behavior and making provocative bets on what they will be buying tomorrow, write Accenture’s Dave Allan and Jill Standish.

A new consumer study from Accenture examines the assumption that millennials shop differently from their elders.

It’s not Greek mythology, but two technology titans are clashing in the cloud.

Macy’s has added a new position to its executive ranks.

Businesses that prioritize customer experience generate 11% higher shareholder returns.

Retailers who focus on ‘the customers that truly matter’ in the forms of improved engagement and personalization are likely to win a greater share of the spoils this holiday season.