Tapestry names former Abercrombie & Fitch exec as CEOTapestry Inc.’s search for a chief executive officer has ended in house. ACSI: Amazon customer service rating falters during COVID-19, but it’s not aloneNo internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. ThredUp selling ‘rental retirees’ from Rent the Runway ThredUp customers are gaining access to expanded assortment while Rent the Runway is clearing excess inventory. Abercrombie swings to Q2 profit; digital sales a bright spot Despite falling net sales, Abercrombie & Fitch had some good news in Q2 fiscal 2020. Coach parent in $625 million yearly loss; accelerating turnaround Tapestry reported a big annual loss but cheered investors with better-than-expected fourth-quarter results amid strong online sales. Klarna hopes to create good vibes with new loyalty program A global payment app is offering a rewards club for users across all its partner retailers. ModCloth celebrates independence with flexible payments An online indie and vintage-inspired women’s apparel retailer is providing customers with an installment option. Sephora introduces online installment payments A beauty giant is partnering with a global payments provider to offer an interest-free digital payment plan. Abercrombie & Fitch enters resale market Abercrombie & Fitch Co. is the latest retailer to team up with ThredUp, the online fashion resale giant. Ralph Lauren forgoing salary for full year as more companies announce pay cuts More retail companies are furloughing employees and announcing executive pay cuts — some to greater degrees than others — as stores remain closed indefinitely during the COVID-19 pandemic. First Previous 7 8 9 10 11 Next Last
