WHSmith cloud-enables enterprise in North America WHSmith North America has rolled out multiple SaaS-based solutions to optimize inventory performance and data-driven decision-making. Hy-Vee streamlines prescription orders with GoodRx partnershipHy-Vee Inc. is collaborating with GoodRx to make it easier for customers to purchase prescription medication online. Prada Group optimizes leather goods planning A global luxury brand is AI-enabling its leather goods production and procurement planning capabilities. Papa Johns expands Google AI partnership Papa John’s International is building on its implementation of Google Cloud artificial intelligence technology to transform its ordering and delivery experience. EXCLUSIVE Q&A: DoorDash aids customers and retailers with engagement DoorDash views customer engagement as an important tool to maximize the benefits of its platform for both shoppers and retail partners. How brands are falling behind in customer engagement A new study from SAP Emarsys indicates many brands are not using advanced consumer engagement strategies as shopper brand loyalty is declining. EXCLUSIVE Q&A: Fiona Tan, CTO, Wayfair Wayfair sees personalized, streamlined customer interaction as key to retaining and attracting customers. eBay rolls out grading for collectible trading cards eBay Inc. has a new service for buyers of trading cards on its platform. How Verizon uses AI to elevate customer experience 2024 was a big year for customer experience enhancements on behalf of Verizon’s customers. Century 21 NYC centralizes enterprise data visibility An established, iconic off-price department store retailer is obtaining a single "version of the truth" across its operations. First Previous 15 16 17 18 19 Next Last