Papa Johns expands Google AI partnershipPapa John’s International is building on its implementation of Google Cloud artificial intelligence technology to transform its ordering and delivery experience. EXCLUSIVE Q&A: DoorDash aids customers and retailers with engagementDoorDash views customer engagement as an important tool to maximize the benefits of its platform for both shoppers and retail partners. How brands are falling behind in customer engagement A new study from SAP Emarsys indicates many brands are not using advanced consumer engagement strategies as shopper brand loyalty is declining. EXCLUSIVE Q&A: Fiona Tan, CTO, Wayfair Wayfair sees personalized, streamlined customer interaction as key to retaining and attracting customers. eBay rolls out grading for collectible trading cards eBay Inc. has a new service for buyers of trading cards on its platform. How Verizon uses AI to elevate customer experience 2024 was a big year for customer experience enhancements on behalf of Verizon’s customers. Century 21 NYC centralizes enterprise data visibility An established, iconic off-price department store retailer is obtaining a single "version of the truth" across its operations. Amazon pilots AI personalization based on customers' pastimes Amazon’s latest generative AI shopping feature provides recommendations based on the hobbies and activities of customers. EXCLUSIVE Q&A: Amazon exec examines next-gen AI in the supply chain Machine learning and predictive analytics are among the artificial intelligence technologies retailers can utilize to streamline supply chain operations. Southeast grocery retailer K-VA-T connects operations to customer data The parent company of Food City is utilizing customer insights to improve enterprise performance. First Previous 18 19 20 21 22 Next Last
