Seasonal

We have reached the time of year when everyone wonders whether they made the “naughty” or “nice” list. Here are a few suggestions for omni-channel retailers who want to ensure Santa (and your customers) place you firmly on the nice list.

Recognize Channel Differences and Limitations

Washington, D.C. – U.S. household purchases rose 0.5% in November 2013. According to new figures from the U.S. Department of Commerce, this followed a 0.4% increase in October that was larger than previously reported and is the largest increase since July 2013.

The heartwarming story of a pit bull rescued from a life of torment as a bait dog earned the Pet Rescue Center in Mission Viejo, Calif., a $100,000 grant from the Petco Foundation and Ellen DeGeneres and her natural pet food company Halo.

The rescue group was chosen from among 4,500 submissions and awarded a check during the "Ellen" show on Dec. 23. Thirty-three other animal welfare groups split $500,000 as part of the Petco Foundation’s Holiday Wishes Grant Campaign.

The windows of Macy’s Herald Square flagship are a holiday delight. The six windows on the Broadway side of the store — with themes of Dream, Giving & Sharing, Joy, Beauty, Magic and Believe — tell the story of a young boy’s dream on Christmas Eve, where he travels to a magical crystal forest complete with fairies and sparkling, animated snow.

Yonkers, N.Y. – Unsurprisingly, crowds and long lines are the single biggest consumer dread for the holiday season. According to a new Consumer Reports poll, 61% of consumers dread crowds and long lines, followed by bad traffic (54%).

Akron, Ohio – Kay Jewelers has launched a "Merry Match" sweepstakes on its Facebook page and for Twitter pages from Dec. 20-Dec. 24.

Groupon is offering last-minute holiday shoppers Grouponvelope and a digital gift voucher. With these new options, Groupon lets local merchants who do not have a gift card program reach customers who are looking for last-minute holiday gift ideas.

Pier 1 is touting the progress it’s made with its 1 Pier 1 omnichannel strategy, following financial results for the third quarter. Pier1.com continued to outperform the company’s expectations with increases in traffic and conversion, and representing more than 4% of total sales in the quarter.