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Lots of Build-A-Bears under the tree in Q4
Build-A-Bear Workshop was busy building a lot of bears this holiday season, if the retailer’s same store sales are any indication.
The company reported that same store sales were up 9.9% for the quarter, with a 8.5 percent increase in North America and 14 percent increase in Europe. Build-A-Bear also saw an $11.8 million profit for the fourth quarter, more than double the $5.4 million profit it reported in the prior-year quarter.
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Nordstrom, Trader Joe's tops in customer satisfaction
Customer satisfaction with retail is on the decline for the first time in four years, according to a report by the American Customer Satisfaction Index (ACSI).
The report says brick-and-mortar retail show weakening or flat customer satisfaction, while Internet retail is up from a year ago.

