Winter Holidays

The parent company of Zales and Jared is looking forward to a happy holiday after producing third quarter results that met the company’s growth targets.

Alibaba generated a record $14.3 billion in sales in a 24-hour period on Singles Day (Nov. 11) this year. That is roughly five times what Cyber Monday is expected to generate.

Clearly, Alibaba is doing something right and is setting a precedent for what other retailers worldwide hope to achieve. It’s worth looking at why Alibaba was so successful. So what can retailers take away from the Singles’ Day experience to maximize sales and give customers a great experience this holiday season, and throughout 2016?

A department store and a beauty specialty retailer have the best momentum in social media going into the holiday season. Meanwhile, an online giant is losing steam.

In addition to the requisite comment about expecting the holidays to be highly promotional, Famous Footwear also expects the momentum it saw during back-to-school season to carry over to the fourth quarter.

Famous Footwear’s third quarter same store sales increased 4.4% and total sales increased 4.8% to $456 million, excluding the performance of the divested Shoes.com business, to represent 63% of parent company Caleres total sales of $728.6 million. Caleres is the company formerly known as Brown Shoe Company that changed its name earlier this year.

Click and collect, or customers ordering goods online for retailers to assemble for in-store pickup, is a practice retailers should consider this holiday season.

According to a new survey from order management solutions provider Shopatron, 31% of U.S. shoppers plan on using click-and-collect this year for holiday shopping.

As the holidays approach, retailers face issues like longer wait times to process EMV-compliant cards, the threat of the newly identified ModPOS malware, and the need to go beyon

Guest appearances by Republican presidential candidate Dr. Ben Carson at Books-A-Million stores gave the retailer a modest sales lift in the third quarter.

The company said its sales increased 0.4% to $101.6 million and same store sales increased 1.6%, thanks in part to appearances by Republication presidential contender Dr. Ben Carson. However, signs of life on the top line did not translate to bottom line improvement as Books-A-Million reported a loss of $7.1 million, or 50 cents a share, that was in line with a loss from the prior year.

Online spending this holiday season is shaping up to be downright joyful for retailers.

According to comScore, total online retail spending for the November–December period will reach $70.1 billion, representing a 14% gain from $61.3 billion a year earlier. Total desktop spending is expected to reach $58.3 billion, up 9% from $53.3 million.