Digital Commerce

An off-price luxury e-commerce retail company is integrating real-time policy abuse alerts into its customer service interactions.

GameStop Corp. continues trying to develop digital alternatives to its flagging store performance.

David’s Bridal is integrating with next-gen artificial intelligence platforms in collaboration with Shopify, making it one of the first retailers to enable end-to-end purchases in AI chats.

Consumer interest in artificial intelligence is strong, but trust still remains a barrier to full adoption.

eBay is promoting its digital used fashion guide with a pop-up physical space that is both limited time and limited access.

Influencer marketing is becoming big business, and retailers are using technology innovation to integrate influencers with their promotions.

“March Madness” provided online retailers and brands a major boost in traffic during the duration of the tournament.

Retailers in March 2026 focused technology efforts in areas including ChatGPT shopping, in-store AI assistance and unifying inventory and allocation.

Despite predictions it would be a game changer, the metaverse has so far proven to be a niche retail channel.

A fast-growing discount supermarket retailer is teaming up with a grocery technology company to offer more seamless, personalized online shopping.