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Research Topic

  • NRF gives $100K to next generation of retailers

    The best and the brightest college students interested in retail careers will receive $100,000 in grants from the National Retail Federation (NRF) on Jan. 11 in New York City.

    The NRF Foundation will award the scholarships to 24 outstanding students as a part of its Next Generation Scholarship program.

    This year students will also be awarded a travel scholarship to attend NRF’s Big Show and NRF Student Program in New York City.

  • In a Class by Itself

     

    By Michael B. Adreani

     

  • comScore: Early holiday e-commerce results promising

    Reston, Va. -  Although full results aren’t in yet, holiday e-commerce sales in 2014 look like a healthy improvement from 2013. According to data from comScore, for the holiday season Nov. 1 through Dec. 21, $48.3 billion has been spent online, marking a 15% increase from the corresponding days the previous year.   

  • Sears an ‘enormous loser’ this holiday

    Former top Sears executive Mark Cohen is at it again with harsh words recently about Sears holiday performance and long term viability.

    Cohen, former chairman and CEO of Sears Canada turned teacher at Columbia’s business school, appeared on CNBC to share his views on a holiday season with top line growth that appears to have exceeded earlier forecasts.

    “Sears again is going to be an enormous loser,” Cohen said.

  • The High Cost of Retail Theft

    Global retail shrinkage improved by 4.8% last year, thanks to strengthened loss prevention efforts and general economic improvements

  • Study: Average data breach costs near $13 million

    Ann Arbor, Mich. – Gas prices may be falling, but the price of recovering from a data breach is steadily climbing. According to a new study from authentication technology provider Duo Security, the average cost of data breach recovery reached $12.7 million in 2014, compared to $11.6 million in 2013 and $9 million in 2012.  

  • Study: In-store pickup offers slower checkout

    New York - Enabling shoppers to buy an item online and pick it up in a local store (BOPIS) is supposed to be a means of offering additional customer convenience. But according to a new study from business analytics firm StellaService, for BOPIS shoppers, 58% of their time in-store is spent at the checkout desk (3.1 minutes on average).    For context, the checkout process for in-store shoppers is more expedient, representing only 15% of their in-store time (1.1 minutes).  

  • Study: Apple, Dell, Nordstrom and Zappos tops in holiday delivery

    New York – When it came to fulfilling holiday deliveries, Apple, Dell, Nordstrom and Zappos stood out among other major competitors. According to research from StellaService, all four provided an aggressive guarantee that orders placed by Dec. 23 would be delivered by Christmas and managed to meet that promise in all regions of the U.S.  
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