Research Topic

Stockholm, Sweden - The Analysis Division of Tobii Technology is launching Tobii Glasses 2, a wearable eye-tracking research system in the world. Based on a new, proprietary, wearable eye-tracking platform from Tobii that will support research and consumer applications, Tobii Glasses 2 offers wireless live viewing.
Key new features of Tobii Glasses 2 include:

New York - Nearly a quarter of packages purchased online and tested during a six-month period did not meet the basics for adequate shipping. In a study spanning six months of data, conducted from October 2013 to March 2014, StellaService Analysts placed 2,855 orders with 125 leading online retailers to measure the quality of the shipping and returns experience.

Indianapolis – Hhgregg Inc. swung to a net loss of $7.2 billion in the fourth quarter of fiscal 2014, compared to net income of $9.9 million in the same period the prior fiscal year. Net sales dropped 10% to $538.3 million, from $597.6 million.

A same-store sales decline of 10% affected both net income and sales, and charges related to Hhgregg’s planned exit from the mobile phone business also helped drive its net loss.

Boulder, Colo. - Trader Joe’s is North America’s favorite grocery retailer based on satisfaction. A study of more than 6,200 consumers by Market Force Information, also found that Publix and Aldi were ranked second and third.

Houston – Stage Stores Inc. reported a net loss of $18.79 million in the first quarter of fiscal 2014, up from a net loss from $6.86 million in the same period a year earlier. Net sales slightly declined to $372.04 million from $372.1 million, while same-store sales decreased 0.2%.

Washington, D.C. – Organized retail crime (ORC) is down slightly from 2013 but still a pervasive problem. According to the National Retail Federation’s 10th annual Organized Retail Crime Survey, which polled 76 senior retail loss prevention executives, eight-in-10 (88.2%) retailers report that they have been a victim of ORC in the past year, down slightly from 93.5% in 2013.

Hhgregg president and CEO Dennis May said severe weather was one of the main factors that hampered the company’s results in the fourth quarter.

The company, which pre-released its fourth-quarter results a little more than a month ago, reported a net loss of $7.2 billion in the quarter, compared to net income of $9.9 million in the same period the prior fiscal year. Net sales dropped 10% to $538.3 million, from $597.6 million.

Despite seeing increases in net income and sales for the first quarter, TJX — parent company of TJ Maxx and Marshalls — experienced weakness in apparel sales and missed analysts’ expectations.

Net income for the quarter was $454.32 million, compared to $452.89 million from the prior-year quarter. Net sales increased 5% to $6.49 billion from $6.19 billion, but were weaker-than-expected — analysts were anticipating $6.6 billion.

Same-store sales remained flat.

San Jose, Calif. – Brick-and-mortar retail sales fell 8.8% from January to April 2014 compared to the same period a year earlier. RetailNext analysis of almost 59 million specialty and larger format retail stores within the continental U.S. also shows that store traffic fell 8.2%.

Other findings include that brick-and-mortar transactions fell 9.2%, and, sales per store slipped 0.8%. However, two positive developments were an average transaction value increase of 0.5% and a 0.81% decrease in returns.

Kansas City, Mo. - Healthy options are becoming increasingly important to customers of quick-service restaurants (QSRs). These latest trends are detailed in a new white paper, "QSRs and America's Changing Tastes," by Sullivan Higdon & Sink (SHS) FoodThink.

Key takeaways from this white paper by SHS FoodThink that hint at a desire for more from QSRs:

• Forty-eight percent of consumers want more opportunities to customize orders.

• Fifty-one percent want QSRs to give them more options for sides.