Research Topic

New York -- Seasonal hiring in the retail sector is expected to outpace 2013, according to a report by Challenger, Gray & Christmas.

Retailers are projected to hire more than 800,000 seasonal workers for the upcoming holiday season, the highest number since 1999. In 2013, the retail industry hired 786,200 seasonal workers.

Research Triangle Park, N.C. -- Forty-one percent of online retailers plan to offer free shipping and returns as a strategy to increase holiday sales this year, according to a new survey by Channel Advisors, and free shipping also ranked as the most successful service feature for generating a higher level of customer satisfaction. The Multichannel E-Commerce Study also reveals that 86% of surveyed retailers expect to increase their year-over-year online holiday sales in 2014.

Canada’s leading food and drug retailer Loblaw Companies is highly regarded for its private label prowess and now its President’s Choice brand is the focus of the most ambitious marketing initiative ever.

With word this week that Walmart will rebrand its small format Express stores under the Neighborhood Market banner, there will be plenty of interest in an upcoming presentation by the retailer’s vp of small formats.

Marc Lieberman, vp of small formats for Walmart U.S., is slated to speak at a Doing Business in Bentonville event on Thursday, October 9. at the John Q. Hammons Center in Rogers, Ark., from 7 a.m. to 9 a.m.

Louisville, Colo. -- QuikTrip is North America’s favorite convenience store chain, according to a study by Market Force Information, a leader in customer intelligence solutions. More than 5,000 consumers were polled for the study, designed to uncover which convenience stores consumers prefer and why.
 

Washington, D.C. -- Site and market challenges, underwriting challenges, and operational challenges are the key factors that hamper retail development in some lower-income communities, according to a report from the Urban Land Institute.

The report, Retail in Underserved Communities, defines underserved communities as those that fall into one or more of four categories: urban locations lacking businesses, underserviced markets, locations without cultural offerings, and isolated rural or small towns.

Westlake Village, Calif. -- Hhgregg ranks highest among appliance retailer websites, with a score of 865, up by a significant 41 points from 2013, according to the J.D. Power 2014 Appliance Shopper Website Evaluation Study. The improvement is attributed to an increase in the speed of the website, up 63 points to 875, and a redesign of the website review section to include the highest and lowest customer appliance ratings at the top of the site.  Following Hhgregg in the rankings are The Home Depot (842) and Best Buy and Lowe's in a tie (839).

By David Ashen, dash design

Lately you can't turn on the television or pick up the newspaper without seeing a story about Millennials, also known as Generation Y. People are endlessly fascinated by their traits, values, work habits and shopping patterns. Why all of this focus on the group of people born between the early 1980's and 2000's?

New research from an organization called the Luxury Institute found that half the executives in a recent survey are spending at least 30% of their marketing budget on digital methods with an even larger percentage concerned it isn’t enough.

New York - India, China, and Malaysia are the top-ranked offshoring destinations. According to the 2014 Global Services Location Index (GSLI) from A.T. Kearney, India, China, and Malaysia remain the top three offshoring destinations, and Asia continues to dominate, with six of its countries among the top 10.