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Research Topic

  • New NRF council to serve as premier e-commerce voice in retail

    The National Retail Federation has formed a new entity to enhance the strategic value of NRF and the e-commerce, mobile and innovative initiatives that exist within the retail industry.

    The members-only Digital Council, powered by NRF’s Shop.org digital division, will support and promote collaboration on digital retail trends and strategies, the development of original research, and educational events and advocacy opportunities in Washington, D.C.

  • Amazon commands nearly half of consumers' first product searches

    Amazon’s dominance in the $300 billion American e-commerce market is stronger than ever, according to a new survey.

    A Survata study commissioned by BloomReach reports that in a survey of 2,000 U.S. consumers, 44% bypass the entire Web and go directly to Amazon first to search for products, compared to 34% who use top search engines like Google, Bing and Yahoo!.

    As recently as 2012, Forrester found that only 30% of consumers research products on Amazon first.

  • U.S. retailers losing $60 billion a year to fraud

    A new survey has revealed some more glum news about shrink in the U.S. retail industry.

    The 2015 U.S. Retail Fraud Survey by Retail Knowledge and Volumatic has estimated that U.S. retailers are losing $60 billion a year to shrink -- up from $57 billion last year. And employee theft is the single biggest cause of loss to retailers.

  • Another reason for shoppers to buy at Container Store

    The Container Store attracts a lot of loyal customers, and soon those shoppers will have another reason to buy more closet organizers and kitchen jars, thanks to a partnership with Synchrony Financial.

    The retailer announced a new, multi-year agreement with Synchrony Financial to offer a private label credit card program for customers. The card will be available for use in the retailer’s stores and online and is scheduled to launch in the spring of 2016.

  • U.S. retailers losing up to $60B a year to fraud

    A new survey has revealed some more glum news about shrink in the U.S. retail industry.

  • Study: Are retailers ready for IoT?

    Retailers know the Internet of Things (IoT) is coming and will bring significant changes. But their preparedness for it is less certain.

  • The hottest trend in food retailing is getting hotter

    What growth there is in the food channel these days is being driven by specialty products and the trend shows no sign of abating.

  • Omnichannel comes of age with new index

    The National Retail Federation and e-digital consultancy FitforCommerce have launched a first-of-its-kind Omnichannel Retail Index to help retailers benchmark against industry best practices.
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