Research Topic

Washington, D.C. – Restaurant operators continued to hold a sunny outlook even as the weather turned gray in November. The Restaurant Performance Index (RPI) – a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry – stood at 102.1 in November, down slightly from its October level of 102.8.

New York -- The minimum wage rose in 20 U.S. states and in the District of Columbia on Jan. 1.

The increase brings the total number of states with a minimum wage above the federal wage floor to 29, according to the New York Times. The federal minimum wage is $7.25 an hour.

Nine states are increasing their minimum wage levels through automatic adjustments for cost-of-living expenses and other economic factors. Increases in the other states occurred through legislative or ballot changes.

Retailers set more online sales records this holiday season and that means UPS will be busy in early January.

UPS is projecting its highest volume for return activity will be Jan. 6 when the carrier expects consumers will ship more than 800,000 packages back to retailers and merchants. By the end of the first full week of January, return volume is expected to total roughly four million packages.

New York - Enabling shoppers to buy an item online and pick it up in a local store (BOPIS) is supposed to be a means of offering additional customer convenience. But according to a new study from business analytics firm StellaService, for BOPIS shoppers, 58% of their time in-store is spent at the checkout desk (3.1 minutes on average).    For context, the checkout process for in-store shoppers is more expedient, representing only 15% of their in-store time (1.1 minutes).  

Washington, D.C. – Consumers research a purchase heavily online prior to making a purchase. According to a new study from business mentoring firm Score, almost all (97%) consumers search online for products and services.  

Reston, Va. -  Although full results aren’t in yet, holiday e-commerce sales in 2014 look like a healthy improvement from 2013. According to data from comScore, for the holiday season Nov. 1 through Dec. 21, $48.3 billion has been spent online, marking a 15% increase from the corresponding days the previous year.   

Ann Arbor, Mich. – Gas prices may be falling, but the price of recovering from a data breach is steadily climbing. According to a new study from authentication technology provider Duo Security, the average cost of data breach recovery reached $12.7 million in 2014, compared to $11.6 million in 2013 and $9 million in 2012.  

 

By Ryan Gilchrist

Walmart, Kohl’s, Macy’s and select other retailers already rank among the nation’s leading producers of solar energy, with huge investments that are growing every year. But the industry’s strong position in renewable energy still has room for improvement — literally — with millions of unutilized roof space, prime real estate for solar panels and wind turbines.

 

By Michael B. Adreani

 

Global retail shrinkage improved by 4.8% last year, thanks to strengthened loss prevention efforts and general economic improvements