Research Topic

Huge numbers of shoppers feasted on deals over Thanksgiving weekend, but how and when Americans did so has forever changed, as online activity exceeded store visits.

Online spending this holiday season is shaping up to be downright joyful for retailers.

According to comScore, total online retail spending for the November–December period will reach $70.1 billion, representing a 14% gain from $61.3 billion a year earlier. Total desktop spending is expected to reach $58.3 billion, up 9% from $53.3 million.

Online retailer Jet.com has secured an additional $350 million in funding and joined the ranks of startup unicorns whose valuation exceeds $1 billion.

The parent company of Zales and Jared is looking forward to a happy holiday after producing third quarter results that met the company’s growth targets.

Retailers looking to maximize online revenues should utilize one specific digital promotional solution to create a sense of pleasure.

Retailers looking to maximize online revenues should utilize one specific digital promotional solution to create a sense of pleasure.

While most large retailers now offer omnichannel return capabilities, the experience may leave something to be desired.

According to The Omni-Returns Experience Report, a new study of 25 major retailers including Target, Walmart, Best Buy, Apple, Gap, Sears, J.C.Penney and Macy's from StellaService, more than 75% of evaluated retailers offer buy online, return in store (BORIS).

Walmart’s foes are at it again this holiday season, looking to disparage the company with misinformation and publicity stunts that harm the workers the organization claims to help.