Research Topic

Cincinnati – Post-holiday returns serve as a way to ensure the stress of the holiday season lasts into the New Year. According to a survey of about 1,200 adults by loyalty program provider LoyaltyOne, one out of every two U.S. shoppers (51%) say that returning gifts adds to their post-holiday stress.

Port Washington, N.Y. – Office and school supplies generally do not have any issues with fit or texture, making them an ideal e-commerce item. Data from the NPD Group backs this assertion up.

Retail spending on office and school supplies grew 1% in 2014 (52 weeks ending January 3, 2015) compared to 2013, with e-commerce serving as the push behind the increase. The e-commerce channel crossed the billion-dollar threshold for the first time, reaching $1.1 billion in sales, and was the only channel to experience growth across all categories.

New York -- U.S. retail and consumer (R&C) total transaction value for 2014 hit a five-year high and surpassed the $100 billion mark for the second year in a row, according to PwC’s U.S. retail and consumer deals insights 2014 Year in Review and 2015 Outlook report.

New York -- Customer analytics is a key component to retail success; CSA talked with Buxton's Bill Stinneford at NRF's Big Show in New York City about tech trends and the importance of understanding exactly who your customer is.  

Watch video here.

The Emerging Trends in Retail conference will take place at a new data and time, but the big news is that Wal-Mart Stores, Inc., president and CEO Doug McMillon will headline the annual event put on by the Center for Retailing Excellence.  

San Francisco -- Shopper traffic in January dropped 7% year-over-year as harsh winter storms amplified the shift of shopping to online and mobile, according to Euclid’s monthly retail benchmarks report which analyzes shopper activity and behavior during the month of January. In-store engagement improved more than expected during the low traffic, post-holiday month, but it is unclear how much the longer visits benefitted sales.

Menomonee Falls, Wis. -- Kohl’s Corp. raised its earnings guidance for the recently completed business year, citing strong sales growth in the holiday season.

The retailer reported fourth quarter same-store sales of 3.7% and updated its fiscal 2014 diluted earnings per share guidance to $4.20 – $4.22.

“We are pleased with our fourth quarter sales as we saw our base business improve and our new strategic framework, the Greatness Agenda, take hold," said Kevin Mansell, Kohl's chairman, CEO and president.

New York — With just 85 stores, Rochester, New York-based Wegmans Food Market edged past online giant Amazon to take the top spot for corporate reputation among the 100 most visible companies, according to the 16th annual Harris Poll Reputation Quotient study.

Harris Poll expanded the list to 100 companies this year, up from 60, to offer deeper insight by industry. As a result, three of this year’s top 10 companies are debuting on the list, including No. 1 Wegmans, No. 7 L.L. Bean and No. 8 Publix Supermarkets.

By Will McKitterick, analyst, IBIS World

Kohl’s Corp. has increased its outlook for the recently completed business year, citing strong sales growth during the holiday season.

The company reported fourth-quarter same store sales growth of 3.7%. The company also updated its fiscal 2014 earnings per share guidance to a range of $4.20 to $4.22 per share. On average, 27 analysts polled by Thomson Reuters expect the company to report earnings of $4.06 per share for fiscal 2014.