Research Topic

Forget apparel, electronics and gift cards. Free shipping is expected to be the most-coveted wish among many shoppers this holiday season.   That’s according to the “The September 2016 Holiday Retail Report” from Radial and CFI Group, in which 91% of respondents said they would be willing to increase the size of their online order to qualify for free shipping.  

Chip-based payment terminals seem to be everywhere. But that does not mean they are being used the way they intended.    However, almost a year after the imposed Europay, MasterCard, Visa (EMV) mandate deadline, barely one-third of retailers actually accept chip-based payments, according to an infographic from The Strawhecker Group (TSG).  

Ascena Retail Group Inc., which operates apparel stores under the Ann Taylor, Loft, Lane Bryant and other banners, on Monday reported fiscal fourth-quarter earnings worse than Wall Street expected and also gave weaker-than-expected guidance for fiscal 2017.   The parent company of Lane Bryant, Ann, Justice and other apparel banners reported net income of $13.8 million, after reporting a loss in the same period a year earlier.  

Although most Americans are still irritated to see holiday items appear in the store alongside Halloween goodies and don’t like stores being open on Thanksgiving, attitudes are beginning to change.   

The nation’s improving job market has a down side for the retail industry, particularly as the crucial holiday season arrives.   With the U.S. employment rate declining and minimum wages rising, it’s getting more challenging and more expensive for retailers to attract the best workers, reported CNBC.  

Consumers’ new ‘buy now, wear now’ mentality it putting them at odds with retailers, many of whom are already pushing outerwear and other cold weather gear.    

By any measure, empirical and anecdotal, the number of people visiting retail stores is down. There are plenty of theories about why: it’s the mass movement of shoppers to online; it’s changing consumer preferences; it’s the weather; it’s those pesky, hard-to- figure-out millennials who would rather hunt for Pokémon than bargains at the mall.   

Photo: Brian Cornell
  Target Corp. CEO Brian Cornell made a rousing appeal to the chain’s associates at the company’s annual fall meeting.   "We have 137 days in front of us to turn this into a winning year, to start that second-half rally," he said, the Star Tribune reported.