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Study: Perennial fave continues to take top spot in overall customer service
New York – L.L. Bean continues to win top marks in overall customer service.
According to the latest quarterly Stella Service benchmarks, perennial high finisher L.L. Bean took top customer service honors in second quarter 2015. Following L.L. Bean were Mr. Porter, Shopbop, David Yuman and Net-a-Porter.
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Study: Food nourishes digital coupon growth
Minneapolis - The number of digitally distributed coupons for CPG brands on key websites received nourishment from food shoppers in the first half of 2015.
Overall CPG digital coupon distribution increased by 17%, according to analysis conducted by Kantar Media.
The increase was attributable primarily to food areas. Within food, the dry grocery area, which is historically the largest area in digitally distributed coupons, accounted for much of the growth.

