Survey: Well-managed online returns lead to happy customers Four in 10 consumers have holiday shopped drunk 20% more people will do holiday shopping online this year Eighty-six percent of consumers surveyed about their 2021 holiday shopping plans said they would do their shopping online this year. Amazon named ‘low price leader’ in study When it comes to the best prices, it’s hard to beat Amazon. Starbucks reportedly to give pay hike to all U.S. store workers Starbucks is raising the pay of its store employees in the U.S. Oracle: Pandemic grocery shopping habits will have long shelf life Consumers have been buying groceries more during the COVID-19 crisis, and don’t plan to stop when the outbreak ends. CSA Webinar: Five key customer experience improvements to increase market share Join Chain Store Age’s webinar on Tuesday, Nov. 24, at 1 p.m. (EST), for a wake-up call on the changing customer experience. National Restaurant Association: Don't make us scapegoats for COVID-19 increases The National Restaurant Association is defending its industry against claims that restaurants are a source of COVID-19 community spread. IBM: Baby-boomers to fuel online holiday spending growth Global consumers are changing how they shop for the holidays as the pandemic continues. Sharp rise in October traffic signals fast start for holiday shopping The early start predicted for holiday shopping in the pandemic year of 2020 is happening, according to store traffic counts. Survey: Holiday shopping started early, in-store shoppers feel safe A new survey reveals that holiday shopping has gotten off to an earlier start than usual this year and that cash will definitely not be king this season. Survey: The extra cleaning measures consumers want businesses to take are… Most Americans have confidence that businesses are implementing recommended cleaning protocols amid COVID-19. First Previous 165 166 167 168 169 Next Last