CSA Webinar: Five key customer experience improvements to increase market share

As retailers get back to business in a pandemic world, they’re finding one thing in common — the traditional customer experience is no longer cutting it. 

Join Chain Store Age’s webinar on Tuesday, Nov. 24, at 1 p.m. (EST), for a wake-up call on the changing customer experience. Learn about the dramatic changes in shoppers’ expectations and hear about the five crucial customer experience improvements your brand can make to meet these expectations and increase market share.  

The presentation will discuss the need to completely reimagine your local store experience—from the standpoint of the new consumer, and include actionable tips from retailer Sit ‘n Sleep on modernizing the customer experience.

For more information and to register, click here.