Bad customer service puts brands at riskConsumers do not give brands a lot of leeway in the level of service they expect. NRF chief economist talks about inflationInflation is at a 40-year high and isn’t hitting all consumers as hard as top-line numbers might suggest. But it will still play a key role. Online inflation hits record high; apparel has highest rise February marked the 21st consecutive month of online inflation. Spending momentum rebounds in February, fueled by older Americans Consumer spending resumed its robust pace of expansion in February amid declining COVID-19 case counts. Gym traffic was back in the ring before taking a punch from Omicron Gyms, like multiplex cinemas, saw their traffic rise to match the healthy levels of 2019 in December. Then Omicron arrived and set their game plans back. Here’s how shopping habits are changing Supply chain issues and massive inflation during the past year are directly impacting the way consumers say they shop. Gen Z renters begin pouring into major Metros Two years ago, newly graduated Gen Zers were moving into tertiary markets closer to their native towns. Now they’re booking it to big cities. Exclusive Q&A: Keeping up with the evolving omnichannel shopper COVID-19 may have accelerated omnichannel shopping adoption, but a variety of factors are driving its evolution forward. Trader Joe’s tops again in customer satisfaction Customer satisfaction with retail is relatively stable. Dutch Bros expects to open least 125 new shops in 2022 in new, existing markets Dutch Bros Inc. is moving East as it ramps up store growth. First Previous 146 147 148 149 150 Next Last
