Bad customer experiences cost businesses $200 billion-plus annuallyA poor in-store experience can have a major cost impact on a business. Construction materials prices inch down in NovemberConstruction materials prices declined month-over-month in November, but still remain at elevated levels. Amazon wins Cyber Weekend, capturing nearly 18% of all sales Some retailers performed better than others over Black Friday and the three days that followed (Cyber Weekend.) Adobe: Cyber Week discounts drive down online prices Holiday deals at the end of the month helped reduce online inflation for U.S. consumers in November. Here’s what consumers want from in-store shopping A new survey reveals that most consumers still shop in brick-and-mortar stores, but have certain expectations. PREIT: Malls benefit when located near military centers — here’s why Military installations can have a major impact on local businesses — including shopping malls. Two factors ensure holiday shopping app success A new survey reveals the most important aspects of a mobile holiday shopping experience for consumers. Survey: Online holiday shoppers expect flexible returns E-commerce retailers looking to attract holiday customers should pay close attention to their return policies. The top reasons shoppers use buy now, pay later are… A new survey reveals how, why and when consumers make purchases using a buy now, pay later service. Consumer confidence falls again in November Rising gas prices took a bite out of consumer confidence in November. JLL: National retail rents up 4.4% in Q3; experiential tenants taking up more space Vacant mall anchor space is being transformed into mixed use projects with hotel, multifamily, retail and office components. NRF: GDP growth slows but consumer spending remains positive Consumer spending should remain strong even as its rapid pace continues to slow. First Previous 102 103 104 105 106 Next Last