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Consumer Attitudes & Behavior

  • Census Bureau: Retail sales rise for 10th straight month

    WASHINGTON — U.S. retail sales rose for the 10th consecutive month in April, increasing 0.5% to $389.4 billion, the U.S. Census Bureau reported Thursday.

    The government agency also disclosed retail sales experienced a 7.6% jump above the year-ago period. Across retail sectors, grocery stores during April rose 1.5% to nearly $45.9 million, up from $45.3 million in March, while health and personal care stores, which have experienced positive numbers over the past several months, saw a surprise drop of 0.3% to nearly $22.7 million for the month.

  • ComScore: Q1 online sales up 12% to $38 billion

    Reston, Va. -- Online U.S. retail spending reached $38.0 billion for the first quarter, up 12% versus year ago, according to comScore. It marked the sixth consecutive quarter of positive year-over-year growth and second consecutive quarter of double-digit growth rates.

  • Aberdeen report: 50% of retailers use rebate programs

    Lewisville, Texas -- Fifty percent of retailers and almost as many manufacturers (48%) use rebate programs as part of their customer loyalty and promotions mix, according to report by the Aberdeen Group.

    "Our findings revealed a very persuasive business case for rebates," said Chris Cunnane, senior research associate with the Aberdeen Group. "We have a deep expertise in retail and manufacturing research, and this report demonstrates the value of rebate programs for both of these groups."

  • MasterCard Spending Pulse: April’s total retail sales up 8.8% year-over year

    Purchase, N.Y. -- Excluding auto sales, total retail sales in April 2011 grew by 8.8% year-over-year, stronger than March’s growth rate, and substantially higher than the average 7.1% year-to-year growth rate of the previous quarter, according to MasterCard Advisors’ SpendingPulse, a macroeconomic report tracking national retail and service sales.

  • FMI report: Shoppers continue to tighten their belts

    New York City -- Rising fuel costs, higher commodity prices and increasing international market demand for food are pushing food inflation higher and higher, according to the Food Marketing Institute’s U.S. Grocery Shopper Trends report released Tuesday.

  • Build-A-Bear Workshop swings to Q1 loss

    St. Louis -- Build-A-Bear Workshop lost $2.3 million in the first quarter, compared with a profit of $1.7 million in the prior-year period.

    The retailer reported revenue of $96 million for the 13 weeks ended April 2, down 5% from $101.4 million a year earlier. Same-store sales were down 9%.

    The company said the quarter’s results were adversely impacted by the shift of the Easter holiday and associated school vacations, which moved into the second quarter this year.

  • Redcard needed for price leadership

    Target’s Redcard may become an increasingly more important factor in the retailer maintaining low price leadership.

    Customer Growth Partners’ price comparison survey for Target and Walmart revealed that on a comparable 55-item basket of items found at Walmart Supercenters and Target P-Fresh stotes or Target Superstores, Walmart had reasserted price leadership over Target by almost 3%--prior to Target’s Redcard 5% discount. For the first three months of the year Target had 0.6% advantage (prior to the Redcard discount) over Walmart. 

  • Kronos Retail Labor Index: Hiring on the rise

    Chelmsford, Mass. -- Retail hiring is on the rise, according to the May report of the Kronos Retail Labor Index, a family of metrics and indices that analyze the relationship between the demand and supply sides of the labor market within the U.S. retail sector.

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