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Consumer Attitudes & Behavior

  • Kroger CEO sees grocery prices up slightly

    New York City -- Speaking at the Barclays Capital analyst conference in New York City on Tuesday, Kroger Co. chairman and CEO David Dillon said grocery prices are rising slightly. He also said the chain may benefit from rising fuel prices because the discounts it offers on gasoline could attract more shoppers.

    Grocery prices have gone up approximately 2%, Dillon said, in what he called "the low side of moderate" inflation, since late last year as suppliers deal with higher commodity and energy costs, the Associated Press reported.

  • Coach Q3 profit boosted by strong sales in North America

    New York City -- Coach's third-quarter net income increased 18% amid higher demand in North America, which helped offset an estimated $20 million hit to its revenue from Japan's tsunami and earthquake. Same-store sales in North America rose 10.3%. Analysts said Coach’s results offered further proof that spending by affluent shoppers is back on track and rising faster than other segments.

    Net income rose to $186 million for the three months that ended April 2, up from $157.6 million a year earlier. Revenue rose nearly 15% to $950.7 million.

  • Consumer confidence up

    New York City -- Consumer confidence recovered somewhat in April, though the impact of rising gasoline prices is still evident, according to data released Tuesday by the Conference Board.

    The confidence index hit 65.4 in April, from an upwardly revised 63.8 in March. The reading is still below the 72.0 mark of February.

  • J.C. Penney CEO: High price of cotton is one of biggest challenges

    New York City -- The high price of cotton is one of the biggest challenges that J.C. Penney Co. faces this year, chairman and CEO Mike Ullman said during a panel discussion at Southern Methodist University, the Dallas Business Journal reported.

    Cotton prices in March hit their highest levels in decades after floods in Australia and Pakistan and freezes in China wiped out farmers' crops. That means consumers will see rising clothing prices for the first time in more than 20 years, Ullman said, who predicted increases of 5% to 20%.

  • Vitamin Shoppe enjoys healthy growth trajectory

    The recent opening of the 500th Vitamin Shoppe store was heralded as an important milestone for this rapidly growing company but within a few years the nation’s second largest nutritional products specialty retailer could be eyeing 1,000 units.

    “There are many markets we are interested in establishing a presence in, and we will continue to move forward with our growth plans to expand in current markets and penetrate new ones,” Vitamin Shoppe CEO Tony Truesdale said on the occasion of the opening of the 500th store in St. Peters, Mo., earlier this month.

  • Report: Smartphones impact customer expectations

    New York City -- A recent survey by Deloitte found that the proliferation of smartphones – coupled with social network popularity -- has had a significant impact on what consumers expect from retailers and their in-store shopping experience.

  • Year of the Rabbit

    I’m not much of a follower of astrology and the signs of the zodiac, but I do know that 2011 is the Year of the Rabbit on the Chinese calendar.

    It seems somehow fortuitous that speed and agility define a year that is all about economic recovery. And retail is moving forward at a rate that, while not exactly hare-like, is at least faster than the proverbial tortoise.

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