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Consumer Attitudes & Behavior

  • NRF: Holiday 2012 sales forecast to rise 4.1%

    WASHINGTON — The National Retail Federation released its 2012 holiday forecast on Tuesday, which shows sales increasing 4.1% to $586.1 billion, down from last year's 5.6% growth.

    However, the NRF's 2012 estimate tops the 10-year holiday sales growth average of 3.5%.

  • Survey finds more consumers to research holiday purchases online before buying

    Los Angeles -- Survey results released Tuesday by online shopping site PriceGrabber found that 88% of shoppers plan to research their holiday gift purchases in advance to find the best deals.

    Of those, 38% plan to spend three to six hours researching holiday gift purchases, 29% plan to spend up to two hours, 19% said they plan to spend over 10 hours and 14% indicated between seven and 10 hours.

  • P&G expands Pantene portfolio with new Expert Collection hair care lines

    CINCINNATI — Procter & Gamble has introduced its Pantene Expert Collection, which addresses the needs of both aging hair and extreme hair damage.

    The Expert Collection brings two new premium hair care lines to Pantene: AgeDefy and Advanced+ Keratin Repair. The products utilize Pantene’s most advanced technologies and promise to help women experience healthy-looking hair with luster, bounce and damage repair.

  • Kmart hopes to scare up some Halloween sales

    HOFFMAN ESTATES, Ill. — Kmart has designated this Friday as the official start of Halloween shopping with its "Orange and Black Friday" event.

    Kmart's "Orange & Black Friday" event features: 50% off Halloween costumes and Halloween kitchen textiles, tabletop, decor, as well as a "Kmart Kreator" tool (www.Kmart.com/kreator), a social tool where users can create their own Halloween "Kreature" using costumes and accessories available at Kmart.

  • Citigroup research: Holiday digital sales to grow at least 20%

    New York -- Research released Monday by Citigroup and published by Wall Street Journal’s MarketWatch found that digital sales for the holiday 2012 shopping season are expected to increase at least 20%, thanks to two additional shopping days and amped-up retail marketing efforts.

  • Spoiler alert: Walmart’s prices lowest to varying degrees

    Pricing studies conducted this week by Wall Street analysts yielded familiar results.

    Deutsche Bank analyst Charles Grom and Citigroup analyst Deb Weinswig issued reports this week comparing Walmart’s prices to dollar stores and conventional supermarkets and Target.

  • Fear not, Halloween sales won’t be scary

    The outlook for Christmas spending is decent and Halloween is supposed to be pretty good too.

  • Whirlpool tops in customer satisfaction

    BENTON HARBOR, Mich. — Whirlpool took the top spot amongst major appliance companies in the 2012 annual American Customer Satisfaction Index (ACSI). Whirlpool Corporation has led or tied for first place each year since 1996.

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